+32 (0) 9 278 99 06
Adelaarsstraat 11 bus 1
Shiver NV, a company incorporated and existing under the laws of Belgium, having its registered office at Belgium, B-9308 Gijzegem, Nijverheidslaan 2, with enterprise number 0685.987.166 (hereinafter “Shiver”) values and respects your privacy and the security of your personal data Any reference in this Privacy & Cookies Policy to “we”, “us” or “our” will be meant to designate Shiver.
This privacy & cookies policy (hereinafter the “Policy”) applies to this website (hereinafter the “Website”) and explains how your personal data may be collected on this Website, how it may be used and with whom it might be shared. By browsing the Website and sharing your personal data with us, you expressly agree to the terms of this Policy and to the way in which we collect and process your personal data, as further explained below.
We may amend this Policy from time to time. You can always view the latest version of our Policy (date of last amendment: May, 2019), on this web page.
If you have any question about our Policy, please feel free to contact us by sending an email to firstname.lastname@example.org.
All personal data collected via our Website will be stored and processed in accordance with the Belgian Privacy Protection Act of 8 December 1992, relating to the Processing of Personal Data, and with any other and future applicable legislation, in particular the EU General Data Protection Regulation 2016/679 and its national implementing legislation. If the information collected may be used to identify you, we will treat it as “personal data”.
Whenever you contact us, for example via our Website, you may choose to give us certain personal information (such as your name, address, telephone number, e-mail address). We may use that data for different purposes:
We take the necessary administrative, technical and organizational measures to ensure the security and confidentiality of your personal data and we protect your personal data against accidental loss, misuse, unauthorized access, disclosure, alteration and accidental or unauthorized destruction.
Your personal data will only be stored in an identified form for the period necessary for the purposes for which we process these data (or if we have a legal obligation to keep them for a longer period).
We may share your personal data with our hosting partner, CRM partner and other IT service, affiliates, and with some of our contractual partners, e.g. in order to ensure the proper follow-up of your registration, order or query. We will not disclose your personal information to any other third parties without your prior consent, unless:
As “data subject”, you have the following legal rights:
Upon your written request hereto, we will erase your data:
Limited exceptions to the right to erasure apply (i) for exercising the right of freedom of expression and information; (ii) for compliance with a legal obligation; (iii) for reasons of public interest in the area of public health; (iv) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance; or (v) for the establishment, exercise or defense of legal claims.
You have the right to obtain restriction of the processing your personal data where one of the following applies:
You have the right to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you which is based on the legal ground of “legitimate interests” or on your prior consent.
In such case, we will no longer process these personal data, unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.
Where personal data are processed for direct marketing purposes, you will always have the right to object hereto at any time.
You also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects for you or similarly significantly affects you.
In some cases, you have the right to receive the personal data concerning you in a structured, commonly used, machine-readable and interoperable format, and to transmit these data in this format to another data controller. This right applies:
If you want to update or adapt your personal information (e.g. if it is no longer accurate, is incomplete or is no longer relevant), please contact us by sending an e-mail to email@example.com. Please also attach a copy of your identity card or passport, so we can check that requested changes are properly authorized. Upon submitting proof of your identity, you can also obtain, at no cost (provided the volume is reasonable), a copy of your personal data record.
In addition, you also have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the Belgian Privacy Commission.
Cookies are small text files placed on the hard disk of website visitors’ computers and/or devices. They retain certain information, such as visitors’ language preference or the contents of the shopping basket. Other cookies collect statistics about our website’s users or make sure that the graphics on the website appear correctly and that the website applications work properly.
Our Website server’s access to the information stored on your computer or device is limited to that contained in the cookie text file only.
Cookies contain a unique code (“name of the server that placed the cookie + expiration data + unique number/value”) that allows us to recognize your browser, either during the visit to our Website (‘session cookies’), or when there are repeat visits to our Website (‘permanent cookies’). A permanent cookie remains on your system, although you can always delete or disable it through your browser preferences.
We use the following types of cookies on our Website:
These are cookies that are essential for the operation of our Website, they enable you to move around our Website and use our features (e.g. the web forms to request brochures).
These cookies allow us to recognize and count the number of visitors and to see how visitors navigate when they’re using our Website. This helps us to improve user navigation and ensure users find what they need more easily.
Information that is collected by Google Analytics is anonymized, as much as possible. For example, we cannot see which individual visitors are behind which visits to our Website. Google will never process your full IP address and always masks the last octet of your IP address.
Google does not use the collected information for its own purposes. We have not given Google permission to use information that way. In addition, we do not use other Google services in combination with Google Analytics cookies.
If you do not wish to accept Google Analytics cookies, you can customize your browser accordingly so that it refuses them (see below).
All major Internet browsers allow you to control the cookies that are stored on your computer / device.
If you do not want this Website to place cookies on your computer / device, you can easily manage or remove them by adapting your browser settings accordingly (even though you may then not be able to take advantage of all the features offered by this Website). You can also set your browser to send you a notice when you receive a cookie, so you can decide whether you want to accept it or not.
If you want to block certain cookies, you can do so, in the browser you are using, by following the relevant link below:
To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.
Please keep in mind that, when you disable certain cookies that we use, some graphics may not appear correctly, or you may be unable to use certain applications. This may impact your user experience and you may not be able to visit certain areas of our Website.
If you have any questions or comments about our Privacy & Cookies Statement or the way in which we treat your personal information, please contact us via firstname.lastname@example.org.